Subdirector De It

Four Seasons Hotels & Resorts

Cartagena, Colombia
On-site
24/7 system availability
Technical support for guests and staff
Infrastructure administration and maintenance
Four Seasons Hotels & Resorts is seeking a Subdirector de IT for their Cartagena location. The role involves ensuring the efficient operation and maintenance of all IT systems, providing technical support, and managing technology infrastructure while promoting a positive workplace culture

Job Summary

  • Ensure the continuous operation of critical hotel systems (PMS, POS, HSIA, PABX, Call Accounting), ensuring 24/7 availability and rapid incident response.
  • Provide technical support to guests, internal users, and operational areas, including meeting rooms, conferences, and administration, complying with established SLAs.
  • Manage and maintain the technological infrastructure, including servers, Active Directory, wired and wireless network, firewalls, VPN, antivirus, backups, and recovery.

Matching Summary

Match Score: 85

Four Seasons Hotels & Resorts is seeking a Subdirector de IT for their Cartagena location. The role involves ensuring the efficient operation and maintenance of all IT systems, providing technical support, and managing technology infrastructure while promoting a positive workplace culture.

Skills & Requirements

Must-have

  • 24/7 system availability
  • Technical support for guests and staff
  • Infrastructure administration and maintenance
  • Adherence to IT standards and best practices

Nice-to-have

  • Harmonious interdepartmental relations
  • Contribution to technological planning

Key Requirements

  • Systems Engineering degree
  • Minimum 5 years of experience supporting complex networks
  • Advanced English proficiency
  • Knowledge of central IT standards
  • Knowledge of basic accounting principles

Work Rights

Not specified

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