French Customer Support Specialist

HubSpot

Dublin, Ireland
**
Fluent in english and french
B2b saas technical troubleshooting experience
Phone, chat, and web ticket support
** HubSpot is seeking a French Customer Support Specialist in Dublin, Ireland, to assist customers with product-related inquiries via phone, chat, and web. The ideal candidate should be fluent in both English and French, possess technical troubleshooting skills, and embody a customer-first mentality. **

Job Summary

  • You will work directly with HubSpot customers through phone, chat, and web to solve product-related queries as a trusted advisor.
  • The role offers flexibility to work full-time in the Dublin office, in a hybrid arrangement, or fully remote from anywhere in Ireland.
  • You will apply troubleshooting frameworks to test, recreate, and investigate technical queries to minimize escalations and resolution time.

Matching Summary

Match Score: 75

** HubSpot is seeking a French Customer Support Specialist in Dublin, Ireland, to assist customers with product-related inquiries via phone, chat, and web. The ideal candidate should be fluent in both English and French, possess technical troubleshooting skills, and embody a customer-first mentality. **

Skills & Requirements

Must-have

  • Fluent in English and French
  • B2B SaaS technical troubleshooting experience
  • Phone, chat, and web ticket support

Nice-to-have

  • Growth mindset and curiosity
  • Customer-first mentality
  • Ability to thrive in ambiguity

Key Requirements

  • Fluency in written and spoken French
  • Experience in B2B SaaS settings
  • Strong customer-first mentality

Work Rights

Not specified

Tailored Resume

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