Customer Service Representative

Destination Pet

Cornelius, NC, United States
$13.00–$16.00ph doe; tips; pyrt-time health, menta...
On-site
Handling phones and customers
Welcoming pet parents
Managing check-ins and check-outs
Destination Pet is seeking a Customer Service Representative for their Camp Wagging Tails facility in Cornelius, NC. The ideal candidate will have a passion for both pets and people, providing exceptional service in a dynamic environment that includes interacting with clients and managing pet care logistics

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $13.00–$16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Camp Wagging Tails facility in Cornelius, NC. The ideal candidate will have a passion for both pets and people, providing exceptional service in a dynamic environment that includes interacting with clients and managing pet care logistics.

Salary

$13.00–$16.00/hour DOE; tips; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • fluent in human and hound
  • make every client feel like a VIP
  • chaos coordinator
  • part concierge

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter