Senior Telephony Engineer

American Family Insurance

Madison, WI, US
$99,000.00 - $167,000.00 salary; not specified; co...
Java and api development experience
Designing and building solutions
Technical guidance and leadership
This role collaborates with teams across the division to deliver, support, and maintain telephony systems and the applications that enable critical business operations

Job Summary

  • This role collaborates with teams across the division to deliver, support, and maintain telephony systems and the applications that enable critical business operations.
  • The position requires hands-on Java and API development experience and is responsible for designing and building moderate to complex solutions, while providing technical guidance and leadership for assigned telephony platforms and integrations.
  • American Family Insurance offers comprehensive benefits including medical, dental, vision, wellbeing benefits, 401(k) contribution, pension plan, annual incentive, paid holidays, and paid time off.

Matching Summary

This role collaborates with teams across the division to deliver, support, and maintain telephony systems and the applications that enable critical business operations.

Salary

$99,000.00 - $167,000.00 Salary; Not specified; Comprehensive medical, dental, vision and wellbeing benefits, 401(k) contribution, pension plan, annual incentive, 9 paid holidays, 23 days PTO annually, student loan repayment program, paid-family leave

Skills & Requirements

Must-have

  • Java and API development experience
  • designing and building solutions
  • technical guidance and leadership
  • system specifications and requirements analysis
  • software development standards adherence
  • integration and communications technologies

Nice-to-have

  • customer-driven solutions support
  • Genesys platform experience
  • Cloud experience
  • telephony domain knowledge
  • communicating technical information effectively

Key Requirements

  • Demonstrated Java application architecture and API development
  • Demonstrated experience developing complex software/systems
  • Demonstrated experience analyzing and estimating project size
  • Solid knowledge of systems development life cycle (SDLC)
  • Attain 3 Genesys Certifications within 6 months

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter