Customer Service Specialist

Wooddalebank

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Customer order support
Sales order creation
Master demand plan maintenance
** Wooddalebank is seeking a Customer Service Specialist responsible for coordinating and executing operational support related to customer orders, ensuring accuracy and timely delivery. The ideal candidate should possess strong customer service skills, analytical abilities, and relevant experience in a manufacturing environment. **

Job Summary

  • The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through embedded values.
  • The role involves coordinating and executing operational support for all customer order-related processes, acting as the first point of contact for transaction investigations.
  • Key responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, and managing price lists in Oracle.

Matching Summary

Match Score: 75

** Wooddalebank is seeking a Customer Service Specialist responsible for coordinating and executing operational support related to customer orders, ensuring accuracy and timely delivery. The ideal candidate should possess strong customer service skills, analytical abilities, and relevant experience in a manufacturing environment. **

Skills & Requirements

Must-have

  • Customer order support
  • Sales order creation
  • Master Demand Plan maintenance
  • Price list maintenance
  • Customer quote support
  • Material return coordination
  • Shipping coordination

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Teamwork and collaboration
  • Proactive problem solving
  • Detail-oriented approach

Key Requirements

  • 2-5 years customer service/manufacturing experience
  • Data analysis, sales, and forecast experience
  • Advanced English proficiency
  • Ability to read and interpret contracts

Work Rights

Not specified

Tailored Resume

Cover Letter