Associate, Client Servicing

Mitsubishi UFJ Financial Group (MUFG)

London, United Kingdom
Transaction banking products knowledge
Cash and liquidity management
Online banking channels
The Client Servicing Team acts as the first point of contact for all client issues and enquiries across our Transaction Banking products and channels

Job Summary

  • The Client Servicing Team acts as the first point of contact for all client issues and enquiries across our Transaction Banking products and channels.
  • Provide a proactive and practical approach to identify and understand in detail each enquiry and request, then take accountability and ownership to manage the client expectations.
  • Collaborate with key stakeholders and maintain engagement with all internal operations teams to ensure prompt resolution of cases and client issues.

Matching Summary

The Client Servicing Team acts as the first point of contact for all client issues and enquiries across our Transaction Banking products and channels.

Skills & Requirements

Must-have

  • Transaction Banking products knowledge
  • Cash and Liquidity Management
  • Online banking channels
  • SWIFT connectivity
  • Payments experience (UK Domestic & Cross-Border)
  • Client Servicing desk experience

Nice-to-have

  • Proactive client service approach
  • Collaborative working relationships
  • Adaptable to client behaviour styles
  • Results driven
  • Calm approach under pressure

Key Requirements

  • Proven work experience in banking operations
  • Japanese language skills preferred

Work Rights

Not specified

Tailored Resume

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