Branch Coordinator (bilingual)

Byram Healthcare Centers Inc

Greenville, NC, USA
Base: $17.64-$18.86 hourly; bonus/equity: not spec...
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Patient first point of contact
Coordinate equipment delivery
Collect required documentation
** Byram Healthcare Centers Inc. is seeking a bilingual Branch Coordinator in Greenville, NC, who will be the primary point of contact for patients and caregivers, focusing on delivering excellent customer service and coordinating equipment delivery. The role requires a high school diploma, at least one year of relevant experience, and proficiency in both English and Spanish. **

Job Summary

  • Serve as the first point of contact for patients arriving at the branch, creating a welcoming and supportive experience.
  • Work closely with the sales team, referral sources, and patients to collect required documentation, secure health plan authorizations, and ensure compliance with insurance guidelines.
  • You make a meaningful impact on patients' lives and work in a supportive team environment with transparent and hands-on leadership.

Matching Summary

Match Score: 75

** Byram Healthcare Centers Inc. is seeking a bilingual Branch Coordinator in Greenville, NC, who will be the primary point of contact for patients and caregivers, focusing on delivering excellent customer service and coordinating equipment delivery. The role requires a high school diploma, at least one year of relevant experience, and proficiency in both English and Spanish. **

Salary

Base: $17.64-$18.86 hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, 401(k), etc.

Skills & Requirements

Must-have

  • Patient first point of contact
  • Coordinate equipment delivery
  • Collect required documentation
  • Navigate insurance guidelines
  • Test equipment functionality

Nice-to-have

  • Strong customer service
  • Effective communication skills
  • Willingness to learn
  • Dependability and adaptability

Key Requirements

  • High school diploma or equivalent
  • At least one-year of related work experience
  • English reading, writing, and speaking skills
  • Spanish reading and speaking skills preferred
  • At least two years’ experience in an office environment, healthcare setting or call center
  • Experience utilizing multi-line phone-system

Work Rights

Not specified

Tailored Resume

Cover Letter