Crown Paints is seeking a Loyalty & CRM Manager to enhance customer engagement and drive commercial growth. This mid-senior level position requires hands-on experience in CRM or loyalty strategies, with a focus on building data-driven initiatives that foster customer retention and lifetime value
Job Summary
This role offers the chance to take ownership of the loyalty and CRM strategy and build it into a true commercial growth driver.
You will define the vision, put the right foundations in place, and progressively evolve the approach into a more meaningful and personalized programme.
The position involves working cross-functionally to embed CRM and loyalty into the wider customer and brand experience.
Matching Summary
Match Score: 85
Crown Paints is seeking a Loyalty & CRM Manager to enhance customer engagement and drive commercial growth. This mid-senior level position requires hands-on experience in CRM or loyalty strategies, with a focus on building data-driven initiatives that foster customer retention and lifetime value.
Skills & Requirements
Must-have
Experience in CRM and loyalty roles
Hands-on mindset for building strategies
Ability to drive measurable business impact
Nice-to-have
Strategic thinking balanced with practical delivery