Information Technology Spec 2 - Simulation Operations It Support Specialist

Hennepin Technical College

Bloomington, Minnesota, United States
Hourly: $28.18 - $45.82; annually: $58,840 - $95,6...
Two years of technical support experience
Experience developing software or a/v training
Supporting audiovisual and instructional technology
The position provides advanced technical support and operational oversight for simulation technology and audiovisual systems within the Interprofessional Educational Center for Health Sciences

Job Summary

  • The position provides advanced technical support and operational oversight for simulation technology and audiovisual systems within the Interprofessional Educational Center for Health Sciences.
  • Candidates must have two years of experience providing technical support in instructional, classroom, lab, or simulation environments along with the ability to develop training related to software or A/V systems.
  • The college offers a comprehensive benefits package including low-cost medical, dental, vision insurance, a pension plan, and tuition waivers for employees and eligible dependents.

Matching Summary

The position provides advanced technical support and operational oversight for simulation technology and audiovisual systems within the Interprofessional Educational Center for Health Sciences.

Salary

Hourly: $28.18 - $45.82; Annually: $58,840 - $95,672; Placement dependent on education and experience

Skills & Requirements

Must-have

  • Two years of technical support experience
  • Experience developing software or A/V training
  • Supporting audiovisual and instructional technology
  • Troubleshooting common technical issues
  • Strong customer service and communication skills

Nice-to-have

  • Healthcare or clinical simulation environment experience
  • Familiarity with video capture and recording tools
  • Experience working in higher education settings
  • Comfort supporting multiple technologies in time-sensitive environments

Key Requirements

  • Two years of experience in instructional or simulation environments
  • Ability to follow established troubleshooting procedures
  • Must be able to accept work in the U.S. by start date

Work Rights

Must be able to accept work in the U.S. by day employment begins

Tailored Resume

Cover Letter