Guest Relation Agent - Aman Rosa Alpina

Amanresorts International Pte. Ltd

Rosa Alpina, Italy
Proven experience in 5-star luxury hotel
Fluent english and italian language skills
High emotional intelligence and grace
The Guest Relations Agent serves as the primary ambassador of the Aman spirit, ensuring a seamless journey from pre-arrival to departure

Job Summary

  • The Guest Relations Agent serves as the primary ambassador of the Aman spirit, ensuring a seamless journey from pre-arrival to departure.
  • You will act as a proactive host curating the stay with details, creating surprise and delight moments through anticipatory service.
  • The role requires liaising closely with Housekeeping, F&B, and Spa teams to execute every request flawlessly and discreetly.

Matching Summary

The Guest Relations Agent serves as the primary ambassador of the Aman spirit, ensuring a seamless journey from pre-arrival to departure.

Skills & Requirements

Must-have

  • Proven experience in 5-star luxury hotel
  • Fluent English and Italian language skills
  • High emotional intelligence and grace

Nice-to-have

  • Ability to anticipate guest wishes
  • Storytelling and hosting passion
  • Immaculate grooming standards

Key Requirements

  • Experience in Guest Relations or Front Office role
  • Fluency in English and Italian required
  • Background in 5-star luxury hotel environment

Work Rights

Not specified

Tailored Resume

Cover Letter