Senior Operations Administrator

RBC (Royal Bank of Canada)

Putrajaya, Malaysia
Active learning capability
Critical thinking skills
Customer service expertise
The role involves assisting clients with transaction fulfillment and resolving complaints regarding banking services

Job Summary

  • The role involves assisting clients with transaction fulfillment and resolving complaints regarding banking services.
  • Employees must analyze the validity of customer requests and maintain detailed records of all interactions.
  • RBC fosters an inclusive workplace culture guided by shared values of Client First, Integrity, and Excellence.

Matching Summary

The role involves assisting clients with transaction fulfillment and resolving complaints regarding banking services.

Skills & Requirements

Must-have

  • Active Learning capability
  • Critical Thinking skills
  • Customer Service expertise
  • Process Improvements ability
  • Time Management proficiency

Nice-to-have

  • Collaborative team mindset
  • Inclusive workplace values
  • Professional growth drive

Key Requirements

  • Full-time employment commitment
  • 40 hours per week availability
  • Wealth Management platform experience

Work Rights

Not specified

Tailored Resume

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