Customer Lifecycle Analyst - Financial Crime

Markham Bank

Not specified (assumed to be hybrid or flexible based on operational needs).
Anti-money laundering knowledge
Counter terrorism financing compliance
Sanctions risk management
Markham Bank is seeking a Customer Lifecycle Analyst for its Financial Crime Operations team, focusing on compliance with AML/CTF obligations and enhancing customer service. The role emphasizes operational excellence in managing financial crime risks while supporting the organization’s customer experience goals

Job Summary

  • This role contributes to the Group's AML/CTF obligations by managing Part A and Part B Programme requirements alongside FATCA/CRS standards.
  • The position requires maintaining up-to-date understanding of legal regulatory obligations while ensuring strong operational cadences with a quality focus.
  • You will support the group's goal of achieving an NPS of +30 in 3 years by prioritizing customer lived experience above all else.

Matching Summary

Match Score: 75

Markham Bank is seeking a Customer Lifecycle Analyst for its Financial Crime Operations team, focusing on compliance with AML/CTF obligations and enhancing customer service. The role emphasizes operational excellence in managing financial crime risks while supporting the organization’s customer experience goals.

Skills & Requirements

Must-have

  • Anti-money laundering knowledge
  • Counter terrorism financing compliance
  • Sanctions risk management
  • KYC and source of wealth verification
  • Standard operating procedure adherence
  • High volume operational environment experience

Nice-to-have

  • Continuous improvement mindset
  • Customer service excellence focus
  • Process efficiency identification skills
  • Willingness to learn multiple streams
  • Tertiary education background

Key Requirements

  • Experience in fast-paced high volume operational environment
  • Completion of tertiary education preferred
  • Internal application required for existing Commonwealth Bank Group staff

Work Rights

Not specified

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