The role exemplifies caring and compassionate customer service to create an excellent patient experience while managing various front desk and billing functions
Job Summary
The role exemplifies caring and compassionate customer service to create an excellent patient experience while managing various front desk and billing functions.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement plans, and career development programs.
Advocate Health is a leading nonprofit integrated health system serving nearly 6 million patients with a strong commitment to equitable care and clinical innovation.
Matching Summary
The role exemplifies caring and compassionate customer service to create an excellent patient experience while managing various front desk and billing functions.
Salary
Base: $19.80 - $29.70 per hour; Bonus/Equity: Incentive pay for select positions; Benefits: Paid Time Off, health and welfare benefits, retirement plans, educational assistance
Skills & Requirements
Must-have
Patient registration management
Insurance verification processes
Customer service in healthcare
Scheduling and billing assistance
Rotating 12-hour schedule
Proficiency with medical records software
Nice-to-have
Critical thinking skills
Ability to work independently and in teams
Experience with front desk practice
Use of front-end technology
Inventory monitoring of medications
Key Requirements
High School Diploma or GED
Computer experience required
Customer relations experience required
Experience with Medical Records Software preferred