End User Services Engineer

WPP

Türkali, Turkey
On-site
On-site support services
Level 1 and 2 incident management
Cross-platform windows and mac support
This role will carry out the effective and efficient everyday technology operations for WPP ET, providing Level 1 and 2 support and assisting with project work

Job Summary

  • This role will carry out the effective and efficient everyday technology operations for WPP ET, providing Level 1 and 2 support and assisting with project work.
  • Deliver world-class, on-site support services to WPP employees, agencies, and visiting clients, including IT deskside operations and meeting room AV support.
  • We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Matching Summary

This role will carry out the effective and efficient everyday technology operations for WPP ET, providing Level 1 and 2 support and assisting with project work.

Skills & Requirements

Must-have

  • On-site support services
  • Level 1 and 2 incident management
  • Cross-platform Windows and Mac support
  • AV technology support
  • User account administration
  • IT asset procurement and lifecycle management

Nice-to-have

  • Customer-centered culture
  • Empathize and communicate effectively
  • Build excellent relationships
  • Can-do attitude
  • Creative problem solvers

Key Requirements

  • 3-5 years IT help desk/desk side support
  • Must be able to work 100% onsite
  • Able to manage time effectively

Work Rights

Not specified

Tailored Resume

Cover Letter