Global Customer Intelligence & Crm Insights Senior Specialist

Amplifon

Milano, Lombardia, Italy
Hybrid
Customer data analysis
Sql, python, or r proficiency
Data visualization tools
Support the collection, analysis, and interpretation of customer data at a global level to generate actionable insights and recommendations

Job Summary

  • Support the collection, analysis, and interpretation of customer data at a global level to generate actionable insights and recommendations.
  • Analyze the performance of CRM campaigns and customer engagement initiatives, providing insights into their effectiveness and recommending ideas.
  • Collaborate on AI use case development for CRM applications, with hands-on involvement in prompt design, LLM evaluation, and solution testing.

Matching Summary

Support the collection, analysis, and interpretation of customer data at a global level to generate actionable insights and recommendations.

Skills & Requirements

Must-have

  • Customer data analysis
  • SQL, Python, or R proficiency
  • Data visualization tools
  • Customer behavior analysis
  • CRM campaign analysis

Nice-to-have

  • AI and LLM concepts
  • Generative AI tools
  • Prompt design and LLM evaluation
  • Storytelling with data
  • Presenting to stakeholders

Key Requirements

  • 2-5 years of analytical experience
  • Bachelor's degree in relevant field
  • Fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter