Relationship Banker - Twin Rivers Financial Center
Bank of America
New Bern, US
Client engagement and transaction processing
Educating clients on self-service technologies
Building client relationships and identifying needs
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources
Job Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources.
Key responsibilities include accurately and efficiently processing cash transactions for clients as needed.
This includes having deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connecting clients to solutions that meet their financial goals.
Matching Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources.
Skills & Requirements
Must-have
Client engagement and transaction processing
Educating clients on self-service technologies
Building client relationships and identifying needs
Adhering to laws and regulations
Working weekends and extended hours
Nice-to-have
Enthusiastic and highly motivated self-starter
Passion, commitment, and drive
Confident communication and client engagement
Strong critical thinking and problem-solving skills
Adaptability to new information and technology
Key Requirements
High School Diploma / GED / Secondary School or equivalent
One year of demonstrated successful sales experience
Six months of cash handling experience
Bachelor's Degree or business-relevant Associate’s Degree