Call Center Agent Im Gesundheitswesen (remote Work) (m/w/d) – Patientenservice

VitalAire GmbH

Leipzig, Germany
Base: fair compensation; bonus/equity: not specifi...
Customer service and patient support
Technical support ticket handling
Proficient in google workspace or ms office
You will be the first point of contact for patients, helping them overcome technical challenges and ensuring their care runs smoothly without cold calling

Job Summary

  • You will be the first point of contact for patients, helping them overcome technical challenges and ensuring their care runs smoothly without cold calling.
  • The company offers a welcoming environment with helpful colleagues, regular meetings, and a broad range of training opportunities to support personal and professional growth.
  • Benefits include fair compensation with company pension, 30 days of vacation, job bike leasing, free parking, free beverages, subsidized Urban Sports Club membership, and mental health support for employees and their families.

Matching Summary

You will be the first point of contact for patients, helping them overcome technical challenges and ensuring their care runs smoothly without cold calling.

Salary

Base: Fair compensation; Bonus/Equity: Not specified; Benefits: Company pension, 30 days vacation, job bike leasing, free parking, free drinks, subsidized sports membership

Skills & Requirements

Must-have

  • Customer service and patient support
  • Technical support ticket handling
  • Proficient in Google Workspace or MS Office
  • Structured work approach
  • High service orientation

Nice-to-have

  • Knowledge of SAP
  • Ability to remain calm under stress
  • Participation in projects and idea contribution
  • Supportive and collaborative team culture
  • Continuous professional development opportunities

Key Requirements

  • Experience in customer service or technical support
  • Good IT skills in office software
  • Willingness to learn SAP
  • Ability to work full-time
  • German language proficiency implied

Work Rights

Not specified

Tailored Resume

Cover Letter