Order Entry Service Representative

Teledyne LeCroy Inc.

Chestnut Ridge, NY, US
Base: $50,600.00-$67,500.00; bonus/equity: not spe...
2-5 years customer service experience
Erp booking system proficiency
International shipping knowledge
The role serves as a key point of contact for customers managing order entry, quotations, and service requests with high accuracy

Job Summary

  • The role serves as a key point of contact for customers managing order entry, quotations, and service requests with high accuracy.
  • Candidates will interact directly with customers to initiate and process RMAs for repairs, calibrations, and upgrades while coordinating shipments to third-party vendors.
  • Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets including aerospace, defense, and medical imaging.

Matching Summary

The role serves as a key point of contact for customers managing order entry, quotations, and service requests with high accuracy.

Salary

Base: $50,600.00-$67,500.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2-5 years customer service experience
  • ERP booking system proficiency
  • International shipping knowledge
  • Salesforce database experience
  • Microsoft Excel and Word skills

Nice-to-have

  • Strong attention to detail
  • Ability to multitask effectively
  • Proactive problem-solving skills
  • Independent work capability
  • High responsiveness to customers

Key Requirements

  • 2-5 years previous related customer service experience
  • Experience in manufacturing or operational environment
  • Understanding of common payment terms

Work Rights

Not specified

Tailored Resume

Cover Letter