Lloyds Banking Group - Customer Support - Lisburn

Lloyds Banking Group

Lisburn, United Kingdom
Base: £26,200 increasing to £26,950 after 6 months...
Full-time, branch-based (35 hours per week)
Face-to-face customer support
Digital banking support
Adaptable to customer needs
Lloyds Banking Group is seeking a Customer Support representative for their Lisburn branches, offering a full-time position focused on providing empathetic, face-to-face assistance to customers. The role requires strong interpersonal skills and a commitment to customer service, with training provided for those without banking experience

Job Summary

  • You’ll start your journey in one of our branches, providing face‑to‑face support to customers, offering reassurance, guidance and practical support through important moments.
  • We don’t expect you to know everything about banking — we’ll teach you; what matters is being calm under pressure, adaptable, and empathetic.
  • We offer a wide-ranging benefits package, which includes a generous pension contribution, annual performance-related bonus, private medical benefit, and share schemes.

Matching Summary

Match Score: 85

Lloyds Banking Group is seeking a Customer Support representative for their Lisburn branches, offering a full-time position focused on providing empathetic, face-to-face assistance to customers. The role requires strong interpersonal skills and a commitment to customer service, with training provided for those without banking experience.

Salary

Base: £26,200 increasing to £26,950 after 6 months; Bonus/Equity: Annual performance-related bonus; Benefits: Pension, private medical, share schemes, holiday, wellbeing initiatives

Skills & Requirements

Must-have

  • face-to-face customer support
  • digital banking support
  • adaptable to customer needs
  • team collaboration

Nice-to-have

  • calm under pressure
  • empathetic and caring
  • honest and genuine
  • going above and beyond

Key Requirements

  • Minimum 12 months customer service experience
  • Full-time, 35 hours per week

Work Rights

Not specified

Tailored Resume

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