Loss Mitigation Liaison I-2

MTB (M&T Bank)

Getzville, New York, United States of America
Base: $22.61 - $37.67 hourly; bonus/equity: not sp...
Single point of contact for loss mitigation
Communicate with delinquent borrowers
Explain loss mitigation options
This position is responsible for acting as the Single Point of Contact (“SPOC”) throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process

Job Summary

  • This position is responsible for acting as the Single Point of Contact (“SPOC”) throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process.
  • Communicate and explain the terms of loss mitigation approvals or declines, the rational for each and ability to appeal or re-apply.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.

Matching Summary

This position is responsible for acting as the Single Point of Contact (“SPOC”) throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process.

Salary

Base: $22.61 - $37.67 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Single Point of Contact for loss mitigation
  • Communicate with delinquent borrowers
  • Explain loss mitigation options
  • Understand investor waterfall requirements
  • Adhere to compliance and risk controls

Nice-to-have

  • Promote an environment of belonging
  • Reflect M&T Bank brand

Key Requirements

  • 4 years higher education and/or work experience
  • 1 year collections or customer service experience
  • Proficiency with word processing and spreadsheet software

Work Rights

Not specified

Tailored Resume

Cover Letter