Commercial Co-ordinator

Arriva Group

Crewe, United Kingdom
Base: £26,000 - £31,000; bonus/equity: not specifi...
Crm tool maintenance
Kpi dashboard reporting
Social value reporting
Support the mobilisation of and lead the day-to-day maintenance of a Customer Relationship Management (CRM) tool

Job Summary

  • Support the mobilisation of and lead the day-to-day maintenance of a Customer Relationship Management (CRM) tool.
  • Establish and maintain the contractual compliance for Social Value reporting and monitor Social Value KPIs.
  • Develop and maintain the documenting of all commercial processes relevant to ensure full business compliance to Arriva Group and ATC quality management system.

Matching Summary

Support the mobilisation of and lead the day-to-day maintenance of a Customer Relationship Management (CRM) tool.

Salary

Base: £26,000 - £31,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • CRM tool maintenance
  • KPI dashboard reporting
  • Social Value reporting
  • Customer contract register maintenance
  • Commercial process documentation
  • MS Office 365 proficiency
  • SAP Power BI proficiency

Nice-to-have

  • Strong commercial acumen
  • Excellent attention to detail
  • Collaborate and influence effectively
  • Positive attitude and customer service
  • Share best practice
  • Networking within Arriva Group

Key Requirements

  • Full and valid driving licence essential
  • Understanding of rail industry
  • Ability to work under pressure and meet deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter