Manage a high volume of customer contacts and communications through phone and email each day, using contact search and productivity tools to verify information
Job Summary
Manage a high volume of customer contacts and communications through phone and email each day, using contact search and productivity tools to verify information.
Develop an advanced level of product knowledge to speak intelligently to customers and successfully address specific objections, while clearly documenting and tracking feedback.
Concentrix is a Virtual First company, requiring employees to work from home with provided equipment, but must be within commutable distance of the local office.
Matching Summary
Manage a high volume of customer contacts and communications through phone and email each day, using contact search and productivity tools to verify information.