Technical Lead - Fsm

Service Stream

Melbourne, VIC, Australia
Hybrid
Servicenow fsm hands-on expertise
Technical architecture and design
Code quality and testing discipline
Own the technical architecture and design of the enterprise FSM platforms, including development, configuration and solution patterns

Job Summary

  • Own the technical architecture and design of the enterprise FSM platforms, including development, configuration and solution patterns.
  • Provide technical leadership across projects and BAU to ensure stability, performance, and high‑quality outcomes.
  • Benefits of working with us include flexible working, national career pathways, retail discounts, various paid leave options, and a culture that values diversity and inclusion.

Matching Summary

Own the technical architecture and design of the enterprise FSM platforms, including development, configuration and solution patterns.

Skills & Requirements

Must-have

  • ServiceNow FSM hands-on expertise
  • Technical architecture and design
  • Code quality and testing discipline
  • Application and development best practices
  • Technical governance across releases
  • Root cause analysis and technical debt reduction

Nice-to-have

  • Influence delivery teams and vendors
  • Mentor and uplift developers
  • Drive excellence in operations
  • Values diversity and inclusion

Key Requirements

  • Australian Citizen
  • 10+ years' experience in Field Systems
  • Bachelor’s degree in IT or equivalent experience

Work Rights

Australian Citizenship required

Tailored Resume

Cover Letter