Customer Service Representative

Brown Dog Lodge Veterinary

Arlington, TN, United States
Base: $15.00 - $16.00ph doe; bonus/equity: not spe...
Exceptional communication and interpersonal skills
Strong attention to detail
Ability to multitask
We are seeking an experienced and polished Client Service Representative (CSR) to join our dedicated team and help us deliver customer excellence with each client and patient

Job Summary

  • We are seeking an experienced and polished Client Service Representative (CSR) to join our dedicated team and help us deliver customer excellence with each client and patient.
  • Welcome clients and patients with warmth, professionalism, and empathy, answer phone calls and emails promptly, manage appointment scheduling, and process payments.
  • A refined, team-oriented environment dedicated to client satisfaction and patient care with competitive compensation and comprehensive benefits.

Matching Summary

We are seeking an experienced and polished Client Service Representative (CSR) to join our dedicated team and help us deliver customer excellence with each client and patient.

Salary

Base: $15.00 - $16.00/hour DOE; Bonus/Equity: Not specified; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Exceptional communication and interpersonal skills
  • Strong attention to detail
  • Ability to multitask
  • Genuine compassion for pets
  • Professional appearance and demeanor

Nice-to-have

  • Team-oriented environment
  • Client-focused professional
  • Genuine compassion for owners

Key Requirements

  • Previous experience in client service role
  • Proficiency with computers
  • Practice management software experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter