Service Development Manager

Thales Group

Belfast, United Kingdom
Competitive salary; annual performance bonus; matc...
Hybrid
Significant air defence sme experience
Force protection sector background
Military background within last 24 months
The role is responsible for the development, implementation, and delivery of all Product Support aspects including tactical and technical operations

Job Summary

  • The role is responsible for the development, implementation, and delivery of all Product Support aspects including tactical and technical operations.
  • The jobholder must act as the lead customer interface ensuring customer satisfaction across all service delivery aspects.
  • Thales offers a competitive salary package including a matched pension up to 7%, 201 hours of annual leave, and life cover equivalent to 2x annual salary.

Matching Summary

The role is responsible for the development, implementation, and delivery of all Product Support aspects including tactical and technical operations.

Salary

Competitive salary; Annual Performance Bonus; Matched Pension up to 7%

Skills & Requirements

Must-have

  • Significant Air Defence SME experience
  • Force Protection sector background
  • Military background within last 24 months
  • Design and validation of Product Support solutions
  • Direct interface with customer personnel

Nice-to-have

  • Competent in developing Product Support solutions
  • Detailed practical knowledge of Thales products
  • Ability to adapt to changing overseas circumstances
  • Experience interfacing with senior military personnel

Key Requirements

  • Security Clearance (SC) required
  • UK residence for last 5 years
  • Military background left services within last 24 months
  • Significant Air Defence experience

Work Rights

Must have Security Clearance (SC)

Tailored Resume

Cover Letter