Life Insurance And Annuities Call Center Support - Us
DXC Technology Australia & New Zealand
United States
Fully remote
1-2 years life insurance experience
Call center experience required
Excellent oral and written communication skills
The role involves providing service to Annuity or Life customers by responding to requests via telephone regarding insurance and financial service products
Job Summary
The role involves providing service to Annuity or Life customers by responding to requests via telephone regarding insurance and financial service products.
Employees must efficiently access multiple electronic systems to research policy status, claims, provisions, and values while processing transactions.
This fully remote position within the United States requires strong verbal skills and the ability to work in a dynamic, fast-paced environment.
Matching Summary
The role involves providing service to Annuity or Life customers by responding to requests via telephone regarding insurance and financial service products.
Skills & Requirements
Must-have
1-2 years Life Insurance experience
Call center experience required
Excellent oral and written communication skills
Superior telephone etiquette
Strong organizational and analytical skills
Nice-to-have
Ability to think out of the box
Passion for consistent phone metrics
Innovative process improvement mindset
Team environment collaboration skills
Key Requirements
High School diploma required
1-2 years Life Insurance and Annuities experience
Must be legally authorized to work in the US without sponsorship
Call center experience required
Work Rights
Must be legally authorized to work in the US without requiring sponsorship