Customer Service Agent - Canberra

Jetstar Airways

Canberra, Australia
Not specified; not specified; benefits include dis...
On-site
7 day rotational shift roster availability
Face to face customer service experience
Ability to work in fast paced environment
The role involves creating a welcoming environment by meeting customers, assisting with boarding, and caring for unaccompanied minors

Job Summary

  • The role involves creating a welcoming environment by meeting customers, assisting with boarding, and caring for unaccompanied minors.
  • Candidates must demonstrate the ability to manage and diffuse difficult situations while maintaining high performance standards.
  • Employees enjoy extensive benefits including heavily discounted air travel, flexible leave options, and access to thousands of rewards.

Matching Summary

The role involves creating a welcoming environment by meeting customers, assisting with boarding, and caring for unaccompanied minors.

Salary

Not specified; Not specified; Benefits include discounted travel and salary packaging

Skills & Requirements

Must-have

  • 7 day rotational shift roster availability
  • face to face customer service experience
  • ability to work in fast paced environment

Nice-to-have

  • passion for delivering exceptional service
  • proactive can do attitude
  • compassion and empathy for special needs customers

Key Requirements

  • Must be based in Canberra
  • Recent hospitality or tourism experience required
  • Exceptional grooming and personal presentation

Work Rights

Must be based in Canberra

Tailored Resume

Cover Letter