Passenger Service Agent - Spanish Speaker Required

Alliance Boots Holdings 1 Ltd

Base: $18 ph; bonus/equity: not specified; benefit...
Spanish language proficiency required
Lift and carry up to 70 pounds regularly
Stand for extended periods of time
This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter

Job Summary

  • This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter.
  • The company offers free uniforms, free on-the-job training, and a comprehensive benefit package including medical coverage.
  • Team members are responsible for ensuring safety and security is never compromised while managing passenger journeys.

Matching Summary

This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter.

Salary

Base: $18 per hour; Bonus/Equity: Not specified; Benefits: Paid vacation, medical/dental/vision, 401(k) match, travel discounts

Skills & Requirements

Must-have

  • Spanish language proficiency required
  • Lift and carry up to 70 pounds regularly
  • Stand for extended periods of time
  • Use radio equipment effectively
  • Handle customer complaints empathetically
  • Process ticketing and baggage transactions

Nice-to-have

  • Friendly and outgoing personality
  • Previous airline experience preferred
  • Face-to-face customer service background
  • Critical thinking for troubleshooting issues
  • Strong time management in fast-paced environment

Key Requirements

  • Must be at least 18 years of age
  • High school diploma or GED required
  • Authorization to work in US or Canada
  • Complete SIDA training for airport ID
  • One year relevant experience preferred

Work Rights

Must have authorization to work in the United States or Canada as defined by respective immigration acts

Tailored Resume

Cover Letter