Front Line Associate – Nilai, Malaysia

Western Union

Nilai, Malaysia
**
Customer service skills
Money transfer transactions
Cash register operations
** Western Union is seeking a Front Line Associate for their Nilai, Malaysia location. The role focuses on providing exceptional customer service, managing cash transactions, and adhering to compliance standards in a collaborative team environment. **

Job Summary

  • As a Front-Line Associate, you will be responsible for maintaining customer services as per company standard, generating money transfer transactions, cash register operations and loss prevention in adherence to store standards, company policies and front desk procedures.
  • You will be responsible for welcoming customers, providing them with guidance & help in processing their transactions, ensuring that all transactions are performed in accordance with our compliance rules and you will professionally deal with customers inquiries in a timely manner.
  • You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few.

Matching Summary

Match Score: 75

** Western Union is seeking a Front Line Associate for their Nilai, Malaysia location. The role focuses on providing exceptional customer service, managing cash transactions, and adhering to compliance standards in a collaborative team environment. **

Skills & Requirements

Must-have

  • Customer service skills
  • Money transfer transactions
  • Cash register operations
  • Loss prevention
  • MS Office tools
  • Cash handling

Nice-to-have

  • Financial services experience
  • Retail experience
  • Currency exchange experience
  • Additional languages

Key Requirements

  • 0-2 yrs customer service experience
  • SPM minimum qualification
  • Open to Fresh Graduates
  • Experience in cash management
  • Good communication skills
  • Fluency in English
  • Basic MS Office tools experience
  • Can work on weekends

Work Rights

Not specified

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