Guest Services Representatives are the face of AVE, responsible for setting a great first impression and providing superior service to residents
Job Summary
Guest Services Representatives are the face of AVE, responsible for setting a great first impression and providing superior service to residents.
Key responsibilities include anticipating resident needs, maintaining detailed records, coordinating with internal teams, and assisting with sales efforts.
The role requires face-to-face customer service experience and offers a compensation of $18-$20/hour with potential bonus opportunities.
Matching Summary
Guest Services Representatives are the face of AVE, responsible for setting a great first impression and providing superior service to residents.
Salary
$18-$20/hour
Skills & Requirements
Must-have
Face-to-face customer service experience
Respond to resident requests
Maintain reservation details
Handle daily operations
Work Saturdays 3:00pm - 11:00pm
Nice-to-have
Proactive problem-solving
Attention to detail
Represent luxury lifestyle
Community knowledge
Key Requirements
Face-to-face customer service experience
Hospitality, travel, relocation, corporate housing, or multifamily industry experience strongly preferred
Professional verbal and written communication skills
Detail orientation and excellent organizational skills