Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; no...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experience at their veterinary practices. The role focuses on client communication, managing appointments, and supporting the medical team while fostering a compassionate environment for pet owners

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • AmeriVet offers tailored development programs, mentorship, and career pathing to help team members achieve their unique goals.
  • Employees can expect competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits including mental health resources.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experience at their veterinary practices. The role focuses on client communication, managing appointments, and supporting the medical team while fostering a compassionate environment for pet owners.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Maintain organized reception area

Nice-to-have

  • Prior customer service experience in veterinary setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Empathy when dealing with emotional clients
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience
  • Excellent communication skills required
  • Strong organizational skills needed

Work Rights

Not specified

Tailored Resume

Cover Letter