It Service Desk Operative

Greif

Budapest, Hungary
Fully remote
First and second level support
Problem recognition and resolution
Troubleshoot and resolve issues
Greif is a global leader in performance packaging, delivering trusted, innovative, and tailored solutions across 40 countries

Job Summary

  • Greif is a global leader in performance packaging, delivering trusted, innovative, and tailored solutions across 40 countries.
  • The IT Service Desk Operative provides first and second level support, troubleshooting and resolving end-user issues, and mentoring junior staff.
  • Greif offers a competitive package focused on well-being, enabling colleagues to thrive, be engaged, and reach their full potential.

Matching Summary

Greif is a global leader in performance packaging, delivering trusted, innovative, and tailored solutions across 40 countries.

Skills & Requirements

Must-have

  • First and second level support
  • Problem recognition and resolution
  • Troubleshoot and resolve issues
  • Windows operating system support
  • Microsoft Office Suite knowledge
  • Multi-factor Authentication methods
  • Cloud based systems knowledge

Nice-to-have

  • Customer service skills
  • Verbal and written communication
  • Mathematical skills
  • Attention to detail
  • Maintain confidential information
  • Second language proficiency

Key Requirements

  • High School diploma or equivalent
  • 6 or more years of relevant experience
  • English fluent speaking skills

Work Rights

Not specified

Tailored Resume

Cover Letter