The End User Experience Platform are committed to ‘Driving better experiences for our colleagues'
Job Summary
The End User Experience Platform are committed to ‘Driving better experiences for our colleagues'.
In this secondment role, you will be responsible for ensuring the continuity of technology services by providing timely, high quality IT solutions to our colleagues.
An inclusive, and collaborative team led by a true advocate for the team
Matching Summary
The End User Experience Platform are committed to ‘Driving better experiences for our colleagues'.
Skills & Requirements
Must-have
Level 1/ Level 2 Tech support
Windows and MacOS support
VPN Solutions support
iOS platforms support
ITSM best practice principles
high velocity situations
Proactive problem solving
Nice-to-have
passion for learning new technologies
navigate through ambiguity
risk sensitive solutions
evidence based solutions
flexible to pivot as required
Key Requirements
experienced technical support specialist
rotation- based working across 4 Sydney campus sites