Resident Services Manager (luxury Residences)

Comstock Companies

Reston, VA, United States
Base: competitive salary; bonus/equity: bonus pote...
On-site
Customer service for residents and vendors
Resident communications and renewals
Coordinate resident events within budget
Comstock is seeking a Resident Services Manager to ensure the highest level of resident satisfaction at a luxury high-rise community

Job Summary

  • Comstock is seeking a Resident Services Manager to ensure the highest level of resident satisfaction at a luxury high-rise community.
  • The role involves overseeing communications, coordinating resident events, managing maintenance requests, and vendor relationships to create exceptional living experiences.
  • The position offers a competitive salary with bonus potential, a generous benefits package, career advancement opportunities, and employee perks including housing discounts and commuter benefits.

Matching Summary

Comstock is seeking a Resident Services Manager to ensure the highest level of resident satisfaction at a luxury high-rise community.

Salary

Base: Competitive Salary; Bonus/Equity: Bonus Potential; Benefits: Medical, Dental, Vision, 401K Match, Life Insurance

Skills & Requirements

Must-have

  • Customer service for residents and vendors
  • Resident communications and renewals
  • Coordinate resident events within budget
  • Maintenance request management
  • Conflict resolution skills
  • Proficient with Yardi Voyager or similar
  • Knowledge of federal fair housing laws

Nice-to-have

  • Positive, can-do attitude
  • Strong organizational skills
  • Ability to multitask in fast-paced environment
  • Self-directed and independent worker
  • Team collaboration and relationship building
  • Continuous learning and development mindset

Key Requirements

  • High school diploma or equivalent required
  • College degree preferred
  • Three years progressive property management experience
  • At least two years in Class A luxury residential building
  • Prior leasing experience required
  • Understanding of fair housing laws
  • Experience with Yardi Voyager or MRI software

Work Rights

Not specified

Tailored Resume

Cover Letter