Specialist Claims Officer - Commercial Property

QBE Insurance

Australia
Hybrid
Commercial property claims experience
End-to-end claims portfolio management
Exceptional customer experience delivery
QBE Insurance is seeking a Specialist Claims Officer for managing complex commercial property claims in a hybrid work environment. The role emphasizes technical expertise, customer service, and continuous improvement within a supportive company culture

Job Summary

  • Manage an end-to-end portfolio of commercial property claims, with support from highly experienced leaders.
  • Deliver an exceptional customer experience through clear, proactive, and empathetic communication across verbal, written, and face-to-face interactions.
  • We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.

Matching Summary

Match Score: 85

QBE Insurance is seeking a Specialist Claims Officer for managing complex commercial property claims in a hybrid work environment. The role emphasizes technical expertise, customer service, and continuous improvement within a supportive company culture.

Skills & Requirements

Must-have

  • Commercial property claims experience
  • End-to-end claims portfolio management
  • Exceptional customer experience delivery
  • Proactive and empathetic communication
  • Building trusted relationships with stakeholders

Nice-to-have

  • Calm and resilient approach
  • Sound decision making under pressure
  • Passion for delivering excellence
  • Embracing change and continuous improvement
  • Human touch in customer interactions

Key Requirements

  • Commercial property claims experience
  • ISR experience advantageous
  • Solid computer skills
  • Work rights, police and credit checks

Work Rights

Not specified

Tailored Resume

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