Service Strategy And Operation Manager, Chvac North Asia
Carrier
Service business growth agenda
Operational plans and governance
Performance management frameworks
The Service Strategy and Operations Manager, CHVAC North Asia, is accountable for advancing the service business growth agenda by translating regional strategies into actionable operational plans, effective governance, and robust performance management frameworks
Job Summary
The Service Strategy and Operations Manager, CHVAC North Asia, is accountable for advancing the service business growth agenda by translating regional strategies into actionable operational plans, effective governance, and robust performance management frameworks.
Key responsibilities include executing MAU Transformation initiatives, managing service pipelines, and driving improvements in the operational efficiency of business strategies.
This position underpins the North Asia region’s ambition to transition towards vertical-focused, lifecycle-based service solutions, consistent with overarching regional strategic objectives and deployment priorities.
Matching Summary
The Service Strategy and Operations Manager, CHVAC North Asia, is accountable for advancing the service business growth agenda by translating regional strategies into actionable operational plans, effective governance, and robust performance management frameworks.
Skills & Requirements
Must-have
Service business growth agenda
Operational plans and governance
Performance management frameworks
Lifecycle service capabilities
Service business transformation
MAU Transformation initiatives
Service pipeline management
Operational efficiency improvements
Cross-regional consistency
Structured problem-solving
A3-based analysis
MAU Transformation projects
KPI dashboards
Actionable reports
Business decision support
Nice-to-have
Promoting operational discipline
Cultivating a culture of continuous improvement
Transition towards vertical-focused solutions
Influencing without direct authority
Behavioral change promotion
Key Requirements
Bachelor’s degree or above
6–10 years of experience
Proficiency in English
Experience supporting transformation initiatives is a strong plus