User Support Technician

dpi.nc.gov

Bertie Correctional Institution, North Carolina, USA
Not specified
Hardware, software, operating systems and networking support
Troubleshooting technical issues
Technical support and training
The NC Department of Adult Correction is seeking a User Support Technician to provide technical support and training for computer systems at the Bertie Correctional Institution. The ideal candidate should possess a strong understanding of technology, effective communication skills, and the ability to solve technical problems

Job Summary

  • The NC Department of Adult Correction is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws.
  • This position provides consultation, support, and/or training to users of computer or other information technology-based systems located throughout the facility, as well as basic support of hardware, software, operating systems and networking.
  • The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation.

Matching Summary

Match Score: 75

The NC Department of Adult Correction is seeking a User Support Technician to provide technical support and training for computer systems at the Bertie Correctional Institution. The ideal candidate should possess a strong understanding of technology, effective communication skills, and the ability to solve technical problems.

Skills & Requirements

Must-have

  • hardware, software, operating systems and networking support
  • troubleshooting technical issues
  • technical support and training
  • system security protocols

Nice-to-have

  • strong communication skills
  • ability to work independently
  • consultancy skills

Key Requirements

  • Equivalent combination of education and experience
  • Must be authorized to work in the US

Work Rights

Not specified

Tailored Resume

Cover Letter