Customer Banking Specialist - Emerald

CommBank

Emerald, Queensland, Australia
Part-time, 35 hours per week, monday to friday, 8.45am - 4.30pm
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
CommBank is seeking a part-time Customer Banking Specialist for their Emerald branch, responsible for providing an exceptional banking experience to customers. The role involves handling a range of banking transactions, educating customers on digital solutions, and conducting financial health checks to identify tailored services

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You will deliver a seamless experience by responding to customers’ transactional banking needs, conducting financial health checks, and educating customers on digital banking solutions.
  • Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice, while upholding a strong risk culture.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Emerald branch, responsible for providing an exceptional banking experience to customers. The role involves handling a range of banking transactions, educating customers on digital solutions, and conducting financial health checks to identify tailored services.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling
  • Follow bank processes and procedures
  • Handle customer enquiries and maintain accounts

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Willingness to contribute to collaborative culture
  • Ability to see the big picture

Key Requirements

  • Entry-level position in Banking
  • Work rights for Australia

Work Rights

Not specified

Tailored Resume

Cover Letter