Base: $19.80 - $29.70; bonus/equity: not specified...
Onsite
Customer service experience
Handling difficult callers
Crt/pc experience
Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters
Job Summary
Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
Upholds standards of the practice and of the medical group for accurate and timely medical records, including maintaining confidentiality.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.
Matching Summary
Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
Salary
Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Customer service experience
Handling difficult callers
CRT/PC experience
EMR system
Answering multiple phone lines
Nice-to-have
eClinicalWorks experience
Teamwork
Adaptability
Key Requirements
High school diploma or equivalent
One to two years related customer service experience