Supervisor

Hireupnow

Chicago, United States
$ 68,000 annually py
Onsite
Customer service excellence
Office operations management
De-escalation skills
Oversee daily onsite office operations and serve as the primary point of contact for program participants, landlords, and visitors

Job Summary

  • Oversee daily onsite office operations and serve as the primary point of contact for program participants, landlords, and visitors.
  • Ensure every customer is greeted, supported, and served with professionalism, courtesy, and respect, modeling service excellence.
  • Provide guidance, training, and mentorship to program staff, fostering professional growth and high performance.

Matching Summary

Oversee daily onsite office operations and serve as the primary point of contact for program participants, landlords, and visitors.

Salary

$ 68,000 Annually

Skills & Requirements

Must-have

  • Customer service excellence
  • Office operations management
  • De-escalation skills
  • Workflow management
  • Frontline representation

Nice-to-have

  • Solutions-driven approach
  • Professionalism and courtesy
  • Calm demeanor
  • Detail-oriented

Key Requirements

  • Proven customer service experience
  • Office coordination experience
  • Operational oversight experience
  • Experience in regulatory or program-driven environment
  • Strong interpersonal and communication skills
  • Ability to navigate complex situations
  • Strong organizational skills
  • Familiarity with Housing Choice Voucher program preferred

Work Rights

Not specified

Tailored Resume

Cover Letter