Agent Support Specialist

Lion Street

St Albans, WV, US
Not specified; not specified; medical/dental/visio...
Proactive outreach to executive accounts
Coordinate contracting and onboarding processes
Resolve escalated customer issues timely
The role acts as a quarterback to delegate agent support tasks and coordinate communication between accounts and carriers

Job Summary

  • The role acts as a quarterback to delegate agent support tasks and coordinate communication between accounts and carriers.
  • Candidates must be willing to travel to meet with accounts and attend both in-person and virtual meetings.
  • The company offers a competitive compensation package including medical/dental/vision insurance, 401(k), and paid holidays.

Matching Summary

The role acts as a quarterback to delegate agent support tasks and coordinate communication between accounts and carriers.

Salary

Not specified; Not specified; Medical/Dental/Vision Insurance; 401(k); Paid Holidays; PTO

Skills & Requirements

Must-have

  • Proactive outreach to executive accounts
  • Coordinate contracting and onboarding processes
  • Resolve escalated customer issues timely
  • Travel to meet with accounts in person
  • Document all correspondence thoroughly

Nice-to-have

  • Strong desire to grow agent relationships
  • Ability to work flexible hours during peak times
  • Willingness to assist with succession planning
  • Experience in insurance marketing organizations

Key Requirements

  • Pass background check and pre-hire drug screening
  • Pass monthly OIG and SAM Exclusion List checks
  • Must be able to pass background check

Work Rights

Not specified

Tailored Resume

Cover Letter