Housekeeper/front Desk Associate

Bay Point Resort

Sturbridge, MA, United States
Hourly: $15.00 - $16.00; bonus/equity: not specifi...
Guest registration and service
Resort cleaning and tidiness
Customer service in general store
Housekeepers ensure resorts are clean and tidy for a five-star guest experience, while front desk associates register guests and provide exceptional customer service

Job Summary

  • Housekeepers ensure resorts are clean and tidy for a five-star guest experience, while front desk associates register guests and provide exceptional customer service.
  • Responsibilities include cleaning resort areas, cabins, and rentals, as well as assisting with guest inquiries, solving problems, and maintaining open communication with management.
  • The company offers a comprehensive benefits package including medical, dental, and vision plans, a 401(k) employer match, and paid time off.

Matching Summary

Housekeepers ensure resorts are clean and tidy for a five-star guest experience, while front desk associates register guests and provide exceptional customer service.

Salary

Hourly: $15.00 - $16.00; Bonus/Equity: Not specified; Benefits: medical, dental, vision, 401(k) match, paid time off

Skills & Requirements

Must-have

  • Guest registration and service
  • Resort cleaning and tidiness
  • Customer service in general store
  • Problem-solving guest issues
  • Maintaining open communication

Nice-to-have

  • Culture of recognition
  • Reputation for excellence
  • Positive attitude
  • Team integration and coordination

Key Requirements

  • High school diploma or equivalent
  • 1-3 years housekeeping experience
  • 1-3 years retail customer service experience
  • Organizational skills and attention to details
  • Valid driver’s license and good driving record
  • Ability to lift up to 50 pounds
  • Willing to work weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter