Customer Service Representative - Aborn Pet Hospital

Aborn Pet Hospital

Fremont, CA, United States
Base: $20-25; bonus/equity: not specified; benefit...
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Answering phones
Scheduling appointments
Greeting clients
** Aborn Pet Hospital is seeking enthusiastic Customer Service Representatives (CSRs) who love animals and possess strong organizational skills. The role involves managing client interactions, scheduling appointments, processing payments, and providing outstanding customer service, ideally suited for candidates with veterinary experience and excellent interpersonal skills. **

Job Summary

  • Our CSRs (Customer Service Representative) are responsible for answering the phones, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff.
  • Our ideal candidate will have at least one-year experience in a veterinary setting and a strong customer service background.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 75

** Aborn Pet Hospital is seeking enthusiastic Customer Service Representatives (CSRs) who love animals and possess strong organizational skills. The role involves managing client interactions, scheduling appointments, processing payments, and providing outstanding customer service, ideally suited for candidates with veterinary experience and excellent interpersonal skills. **

Salary

Base: $20-25; Bonus/Equity: Not specified; Benefits: 401k with match, medical, vision, dental, life insurance, HSA, PTO, sick leave, veterinary service/product discounts

Skills & Requirements

Must-have

  • answering phones
  • scheduling appointments
  • greeting clients
  • processing payments
  • managing financial information
  • communicating information between clients and staff
  • stay on task
  • work energetically
  • show empathy toward clients
  • excellent interpersonal communication skills
  • outstanding client service

Nice-to-have

  • enthusiastic animal and people loving
  • organized person
  • can-do, friendly personality
  • desire to learn
  • positive role model
  • supportive, collaborative environment

Key Requirements

  • at least one-year experience in a veterinary setting
  • strong customer service background
  • HS Diploma or educational equivalent
  • Ability to lift objects weighing 40 pounds without assistance

Work Rights

Not specified

Tailored Resume

Cover Letter