Customer Service Representative - Aborn Pet Hospital
Aborn Pet Hospital
Fremont, CA, United States
Base: $20-25; bonus/equity: not specified; benefit...
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Answering phones
Scheduling appointments
Greeting clients
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Aborn Pet Hospital is seeking enthusiastic Customer Service Representatives (CSRs) who love animals and possess strong organizational skills. The role involves managing client interactions, scheduling appointments, processing payments, and providing outstanding customer service, ideally suited for candidates with veterinary experience and excellent interpersonal skills.
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Job Summary
Our CSRs (Customer Service Representative) are responsible for answering the phones, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff.
Our ideal candidate will have at least one-year experience in a veterinary setting and a strong customer service background.
At AmeriVet, we’re committed to your growth, development, well-being, and success.
Matching Summary
Match Score: 75
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Aborn Pet Hospital is seeking enthusiastic Customer Service Representatives (CSRs) who love animals and possess strong organizational skills. The role involves managing client interactions, scheduling appointments, processing payments, and providing outstanding customer service, ideally suited for candidates with veterinary experience and excellent interpersonal skills.
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Salary
Base: $20-25; Bonus/Equity: Not specified; Benefits: 401k with match, medical, vision, dental, life insurance, HSA, PTO, sick leave, veterinary service/product discounts
Skills & Requirements
Must-have
answering phones
scheduling appointments
greeting clients
processing payments
managing financial information
communicating information between clients and staff
stay on task
work energetically
show empathy toward clients
excellent interpersonal communication skills
outstanding client service
Nice-to-have
enthusiastic animal and people loving
organized person
can-do, friendly personality
desire to learn
positive role model
supportive, collaborative environment
Key Requirements
at least one-year experience in a veterinary setting
strong customer service background
HS Diploma or educational equivalent
Ability to lift objects weighing 40 pounds without assistance