Job Summary

• Manage and retain a portfolio of High Value Players, providing enhanced proactive one stop service to encourage loyalty.
• Manage, mentor and develop a team of VIP Account Managers to provide an excellent all-round experience to their own portfolios.
• This role may offer benefits such as extended medical, vision, and dental coverage, life insurance, disability insurance, and a retirement program with employer contributions.

Matching Summary

Salary

Base: $97,000 - $121,000 CAD; Bonus/Equity: Eligible for short-term or long-term incentive compensation; Benefits: Extended medical, vision, and dental coverage, life insurance, disability insurance, retirement program with employer contributions

Skills & Requirements

Key Requirements

• Minimum 4 years high end customer service
• Experience managing a team
• Excellent verbal and written communication
• High level hospitality experience
• Excellent analytical skills and Excel experience
• Willing to work non-traditional hours

Work Rights