Servicenow Platform Manager

Mchenrybank

Base: $109,750.00 - $182,900.00 usd py; bonus: dis...
Hybrid (2-3 days in the office)
Servicenow platform strategy
Servicenow team management
Platform governance standards
McHenry Bank is seeking a ServiceNow Platform Manager to lead the strategy and operational health of its ServiceNow platform. The ideal candidate should have substantial experience in ServiceNow administration and leadership, focusing on delivering scalable digital workflows

Job Summary

  • Lead the strategy, governance, development, and operational health of the ServiceNow platform, managing a technical team to ensure stable operations and drive platform maturity.
  • Partner with ITSM leadership, business stakeholders, and enterprise functions to translate requirements into effective ServiceNow solutions across various modules and integrations.
  • MKS offers a comprehensive benefits package, including health insurance, 401(k) with company match, generous paid time off, and parental leave.

Matching Summary

Match Score: 85

McHenry Bank is seeking a ServiceNow Platform Manager to lead the strategy and operational health of its ServiceNow platform. The ideal candidate should have substantial experience in ServiceNow administration and leadership, focusing on delivering scalable digital workflows.

Salary

Base: $109,750.00 - $182,900.00 USD per year; Bonus: discretionary annual bonus; Benefits: comprehensive benefits package

Skills & Requirements

Must-have

  • ServiceNow platform strategy
  • ServiceNow team management
  • platform governance standards
  • ITSM, ITOM, SPM, ITAM modules
  • CMDB and Discovery expertise
  • Agile team experience

Nice-to-have

  • ServiceNow certifications
  • ITIL certifications
  • IntegrationHub experience
  • vendor relationship management

Key Requirements

  • Bachelor’s Degree required
  • 5+ years of related experience
  • 5+ years hands-on ServiceNow experience
  • 3+ years leadership or team management experience preferred
  • ITIL Foundations or higher-level ITIL certifications

Work Rights

U.S. persons may be required for ITAR/EAR positions

Tailored Resume

Cover Letter