Customer Experience Representative

Value Buds

Grande Prairie, AB, Canada
Customer engagement and relationship building
Product knowledge and education
Sales generation and promotion
Engage in conversation and build relationships to understand specific customer needs, facilitating a welcoming and positive atmosphere

Job Summary

  • Engage in conversation and build relationships to understand specific customer needs, facilitating a welcoming and positive atmosphere.
  • Educate customers about cannabis products, strains, and consumption methods while participating in merchandising and promotional activities.
  • Maintain a high level of product and service knowledge, staying up-to-date with industry legislation, trends, and new products.

Matching Summary

Engage in conversation and build relationships to understand specific customer needs, facilitating a welcoming and positive atmosphere.

Skills & Requirements

Must-have

  • Customer engagement and relationship building
  • Product knowledge and education
  • Sales generation and promotion
  • POS system operation and cash handling
  • Store maintenance and cleanliness

Nice-to-have

  • Positive and charismatic attitude
  • Creative problem-solving abilities
  • Passion for the cannabis industry
  • Team player and supportive colleague

Key Requirements

  • Minimum 2-years customer service experience
  • Minimum 2-years retail/hospitality experience
  • High School Diploma or equivalent
  • Valid SellSafe certification
  • Valid Qualified Cannabis Worker certification
  • Must pass Criminal Record Check
  • Must be 18 years of age or older

Work Rights

Not specified

Tailored Resume

Cover Letter