Customer Experience Representative (advanced Solutions Sales)

INGRAM MICRO

Multiple Locations
Base: $47,300.00 - $75,700.00; bonus/equity: eligi...
Customer platform utilization
Pipeline development and growth
Cross-sell and upgrade initiatives
Drives customer success by leveraging expertise to maximize growth and utilization of the Xvantage platform

Job Summary

  • Drives customer success by leveraging expertise to maximize growth and utilization of the Xvantage platform.
  • Collaborates closely with vendor teams and customers to provide valuable insights, technical expertise, and exceptional service.
  • Stays updated on industry trends and technological advancements to position Ingram Micro as a trusted advisor.

Matching Summary

Drives customer success by leveraging expertise to maximize growth and utilization of the Xvantage platform.

Salary

Base: $47,300.00 - $75,700.00; Bonus/Equity: Eligible for annual bonus or sales incentives; Benefits: Healthcare, PTO, 401(k) with match, disability, life insurance

Skills & Requirements

Must-have

  • Customer platform utilization
  • Pipeline development and growth
  • Cross-sell and upgrade initiatives
  • Technical expertise and insights
  • Proactive customer engagement

Nice-to-have

  • Passion for exceptional service
  • Adaptability in fast-paced environments
  • Strong sense of ownership
  • Team player and collaborator

Key Requirements

  • 2 years functional experience
  • Four-year college degree or equivalent experience
  • Experience in technology sales or solutions role
  • Pass drug test and background check

Work Rights

Not specified

Tailored Resume

Cover Letter