As a Field Auto Adjuster, you will write estimates directly at customer homes, repair shops, or tow yards, assessing and finalizing estimates through various communication methods
Job Summary
As a Field Auto Adjuster, you will write estimates directly at customer homes, repair shops, or tow yards, assessing and finalizing estimates through various communication methods.
This role requires you to act as a Customer Service Expert, Investigator, Effective Communicator, Negotiator, Problem Solver, and Recorder to ensure fast, fair, and easy claims processing.
Allstate offers a Total Rewards package including competitive pay, flexibility, comprehensive benefits from Day 1, and initial/ongoing training for continuous development and career advancement.
Matching Summary
As a Field Auto Adjuster, you will write estimates directly at customer homes, repair shops, or tow yards, assessing and finalizing estimates through various communication methods.
Salary
Base: 60,000.00 - 97,125.00 annually; Bonus/Equity: Not specified; Benefits: Included from Day 1
Skills & Requirements
Must-have
Writing auto collision estimates
CCC One, Audatex, or Mitchell
Customer interaction and communication
Policy interpretation and coverage determination
Claims settlement negotiation
Nice-to-have
Compassionate and empathetic approach
Critical thinking and problem-solving
Adaptable to fast-paced environment
Proactive in continuous development
Key Requirements
18+ months auto collision estimate writing experience
Proficient written and verbal communication
Strong attention to detail
Comfortable with technology and platforms
Excellent time management and organization
Valid driver's license and willingness to travel
Obtain adjuster/appraiser license within 60 days if required