Collections Associate Ireland & Uk

Air Products

Cornellà de Llobregat, Barcelona, Spain
Hybrid
English fluency
Inbound and outbound calls
Customer account management
Air Products is seeking a Collections Associate for its European Shared Services Center in Cornellà de Llobregat, Spain. The role involves managing customer account collections, responding to inquiries, and collaborating with various departments to resolve payment issues, while offering competitive benefits and a multicultural work environment

Job Summary

  • Ensure timely collection of outstanding customer balances in line with Air Products’ Credit & Collections Escalation Policy.
  • Respond to customer calls and emails within department targets; identify customer complaints and escalate appropriately.
  • Competitive Salary: Based on experience and skills, with comprehensive benefits including medical insurance, life insurance, and a pension plan.

Matching Summary

Match Score: 85

Air Products is seeking a Collections Associate for its European Shared Services Center in Cornellà de Llobregat, Spain. The role involves managing customer account collections, responding to inquiries, and collaborating with various departments to resolve payment issues, while offering competitive benefits and a multicultural work environment.

Skills & Requirements

Must-have

  • English fluency
  • Inbound and outbound calls
  • Customer account management
  • MS Office proficiency

Nice-to-have

  • Multicultural environment
  • Team collaboration
  • Proactive communication

Key Requirements

  • Proven experience in Credit & Collections
  • Strong negotiation skills
  • Basic accounting knowledge
  • Degree in Business Administration or Economics (preferred)

Work Rights

Not specified

Tailored Resume

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