Technical Services Engineer

MongoDB

Kuala Lumpur, Malaysia
On-site
Fluent in english plus bahasa indonesia japanese korean or thai
Linux performance memory management i/o tuning
Storage engineering nas san ssd multi-pathing caching
MongoDB Technical Services Engineers use exceptional problem-solving skills to advise customers and solve complex issues across the entire MongoDB ecosystem

Job Summary

  • MongoDB Technical Services Engineers use exceptional problem-solving skills to advise customers and solve complex issues across the entire MongoDB ecosystem.
  • Engineers will work alongside largest customers resolving questions on architecture performance recovery security and contributing to internal software development projects.
  • Success measures include completing New Hire Training in 3 months, becoming comfortable working frontline with customers by 6 months, and handling technical escalations independently by 12 months.

Matching Summary

MongoDB Technical Services Engineers use exceptional problem-solving skills to advise customers and solve complex issues across the entire MongoDB ecosystem.

Skills & Requirements

Must-have

  • Fluent in English plus Bahasa Indonesia Japanese Korean or Thai
  • Linux performance memory management I/O tuning
  • Storage engineering NAS SAN SSD multi-pathing caching
  • Experience with DNS TCP/IP SSL/TLS networking protocols
  • Building complex mission-critical production database systems
  • Reading code and scripting in Java Python Ruby C C++ Go

Nice-to-have

  • Self-taught insatiably curious multi-faceted mindset
  • Mentoring new team members and ramping initiatives
  • Collaboration willingness to seek help from peers
  • Ability to think on feet remain calm under pressure
  • Genuine desire to help people solve problems

Key Requirements

  • Fluency in English plus one of Bahasa Indonesia Japanese Korean or Thai
  • Systems engineering experience with Linux and storage technologies
  • Experience building and maintaining complex mission-critical production database systems
  • Basic coding ability in languages such as Java Python Ruby C C++ Go

Work Rights

Must be based in Kuala Lumpur, Malaysia

Tailored Resume

Cover Letter